sexta-feira, novembro 14, 2003

Siemens Webzine/user interface design

Siemens Webzine/user interface design: "The Fine Art of Listening to the Customer


Ever tried using a new cell phone or computer program and wound up being totally frustrated? Customers often wonder why some products are easy to use while others defy logic. The secret lies in making things simple and, above all, listening to the customer. "