Revising the Roles of Management in Participatory Design

Revising the Roles of Management in Participatory Design: "One recent study (Kensing, 1996), studied the integration of PD processes with project management. With a process termed MUST (a Danish acronym for a process engaging PD methods for initial analysis and design), Kensing studied the use of PD processes in business reengineering and project management. Kensing recommends integrating IT professionals, including project management and the users in a design team. He also recommends using a steering committee with management representatives from both IT and the user organizations. This is one of the few PD approaches that provides an inclusive orientation toward management, although the participation is somewhat isolated from the design decisions. "